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Voice Response System (Katie)

KTFCU members have 24-hour access to their accounts via “KATIE”, our Voice Response Unit (VRU). With KATIE, you can get your current account balance, latest transactions, transfer funds between linked accounts and request a check from your account.

Call us to activate KATIE for your account. If your account is already activated, you can access KATIE from the voice prompts when you call us at (716) 877-1630..

KATIE is available daily except for approximately one (1) hour during data backup processing on business days and periodically at month, quarter and year-end.